Shipping policy
At NotePlanner.store, we are committed to providing fast, reliable, and secure shipping for all orders. Our goal is to ensure that every package reaches you safely and on time.
Shipping Methods:
- We offer standard and expedited shipping options depending on your location.
- All packages are tracked and insured for your peace of mind.
Processing Time:
- Orders are typically processed within 1–2 business days after payment confirmation.
- Weekends and holidays may affect processing times.
Shipping Timeline:
- Domestic Orders (United States): 3–7 business days.
- International Orders: 7–21 business days, depending on customs clearance.
Shipping Fees:
- Shipping costs are calculated at checkout based on weight, dimensions, and destination.
- We occasionally offer free shipping promotions.
Packaging:
- All items are carefully packed to prevent damage during transit.
- Fragile items may be reinforced with protective materials.
Tracking Your Order:
- Once your order ships, a tracking number will be emailed to you.
- You can monitor your shipment through the carrier’s website.
Lost or Damaged Shipments:
- If your package is lost or arrives damaged, please contact our customer service immediately at support@NotePlanner.store or 718-268-0948.
- We will work with the carrier to resolve the issue and ensure a replacement or refund is provided.
At NotePlanner.store, we value your trust and are dedicated to making your shipping experience seamless, secure, and transparent.